LAST MODIFIED: May 15, 2011
MYLAUNDRYBAG’s COMMITMENT TO PRIVACY
MYLAUNDRYBAG Inc. (“MYLAUNDRYBAG”, “MLB”, “We”, “Us” or “Our”) is committed to protecting the privacy of our customers (“You”). This Privacy Policy (“Policy”) describes MYLAUNDRYBAG’s personal information privacy policies and practices with respect to the collection, use and disclosure of Your personal information. Our obligations and Your rights are subject to applicable legislation, including the terms of the Personal Information Protection and Electronics Documents Act.
PERSONAL INFORMATION
Personal information is any information about an identifiable individual, such as Your name, email address, mailing addresses, financial information, gender, date of birth, information collected electronically through MYLAUNDRYBAG’s web site at www.mylaundrybag.com and/or www.mylaundrybag.ca (“Web Site”) or locker system (“Locker System”) and any other information that identifies who You are. Personal information about You may be collected by MYLAUNDRYBAG directly or provided to MYLAUNDRYBAG by third parties, such as a credit card company.
WHAT PERSONAL INFORMATION DOES MYLAUNDRYBAG COLLECT?
MYLAUNDRYBAG limits the collection and use of Your information to the minimum we require to deliver requested information, products or services to You. We will keep Your information only for as long as it is reasonably needed to fulfill the purposes for which it was collected. We may also collect personal information about You from our service providers.
If You would like to use our services (directly with MYLAUNDRYBAG by telephone, online through the Web Site or through one of our Locker Systems or other third party), sign up to a mailing list or program, enter a contest, apply for a job, or request some other information or service that may be offered by MYLAUNDRYBAG from time to time, You will be required to provide certain personal information as is described in this Policy. Requested information may include Your name, address, telephone number, gender, email address, credit card number and expiry date. Requested information is required in order to identify You, in order to contact You, if necessary, and to complete Your purchase or request.
Assisting You and Information of Interest
If You use our services through the Web Site, or otherwise subscribe to receive information from MYLAUNDRYBAG, Your email address will be added to MYLAUNDRYBAG’s email list that will be used to provide You from time to time with information, promotions and offers MYLAUNDRYBAG believes will be of interest to You. You may at any time notify MYLAUNDRYBAG if You wish to be removed from our email list. All emails sent to You by MYLAUNDRYBAG will include instructions on how to be removed from such email list.
Applications For Employment
MYLAUNDRYBAG may from time to time post employment opportunities on the Web Site or otherwise advertise such opportunities. If You would like to apply for such employment opportunities, MYLAUNDRYBAG will ask for and collect Your name, address, email address, telephone number, employment history, education and other information that is relevant and related to Your application and the employment opportunity. MYLAUNDRYBAG will use the information submitted to assess Your application and contact You. MYLAUNDRYBAG may contact applicable third parties to verify any information submitted by You.
AGGREGATE INFORMATION
MYLAUNDRYBAG may collect aggregated, anonymous information (such as demographic and profile data, usage and selection data and similar information and data) in connection with Your use of the Web Site and the purchase of MYLAUNDRYBAG services. This statistical information we collect is used for internal review and to improve the content of our website. Any such aggregated information will not contain personally identifiable information. It is not shared with any other organizations and we do not partner with or have special relationships with any ad server companies.
CONSENT
When You provide MYLAUNDRYBAG with Your personal information to use our services or to request information or other services, You are providing MYLAUNDRYBAG your implied consent to collect and use Your information to fulfill the requested service or information.
Alternatively, You may from time to time, provide MYLAUNDRYBAG with Your express consent to use certain information that is collected at the relevant time for the purposes that are specified at that time (e.g. to participate in surveys or promotional opportunities).
CONFIDENTIALITY OF SUPPLIED INFORMATION
In order to protect the security and confidentiality of any personally identifiable information supplied by MYLAUNDRYBAG or retained by MYLAUNDRYBAG (such as usernames and passwords related to Your account with MYLAUNDRYBAG) You are responsible to ensure all such information is kept confidential by You.
RELEASE AND USE OF PERSONAL INFORMATION
Except as is described in this Policy, MYLAUNDRYBAG will not use and will not disclose or provide Your personal information to any person. In some situations, MYLAUNDRYBAG may use or share facilities, or engage the services of other affiliates to best serve You. For example, particular staff may be provided with account information (e.g. your bag identification number) to ensure proper processing of your order. MYLAUNDRYBAG will only release information necessary for performing the required service or provision of requested information. Also, MYLAUNDRYBAG's third party service providers may have access to personal information You submit to MYLAUNDRYBAG in order to perform operational or other support services on behalf of MYLAUNDRYBAG (e.g. back office computer services, credit card payment processor).
MYLAUNDRYBAG is committed to serving its customers in the best way possible; so it is important that we keep You informed about special offers, rates, and other services offered by MYLAUNDRYBAG. We will therefore contact You from time to time through the email address You provide to us to keep You informed of these opportunities. MYLAUNDRYBAG may disclose Your information to the extent required by law or where MYLAUNDRYBAG reasonably believes it is necessary to do so to comply with law. MYLAUNDRYBAG reserves the right to transfer any information submitted by You and retained by MYLAUNDRYBAG to MYLAUNDRYBAG affiliates to the extent necessary to perform requested services and provide requested information and to any third party purchasers of, or successors to, MYLAUNDRYBAG's business.
WEBSITE SECURITY
MYLAUNDRYBAG will use reasonable efforts to protect Your information that You provide to MYLAUNDRYBAG once it has been received by MYLAUNDRYBAG. MYLAUNDRYBAG uses SSL (Secure Socket Layer) technology, an encryption technology used to encrypt information sent over the Internet. Unfortunately, no data transmission over the Internet or system can be guaranteed to be 100% secure. As a result, while MYLAUNDRYBAG strives to protect Your personal information, MYLAUNDRYBAG cannot ensure or warrant the security of any information You transmit to MYLAUNDRYBAG, and You do so at Your own risk.
LINKS TO OTHER WEBSITES
This Policy applies only to information collected by MYLAUNDRYBAG or supplied by You to MYLAUNDRYBAG. Although the Web Site may provide You with links to other web sites, this Policy does not apply to those web sites or to the other collection, use or disclosure of personal information by other persons.
USE OF ‘COOKIES’
MYLAUNDRYBAG does not use “cookies”. A cookie is a small data file that web sites often store on Your computer's hard drive when You visit their web site.
OPT OUT
If You wish to be taken off of MYLAUNDRYBAG’s email list You may opt by following the steps included in every email we send, or by contacting MYLAUNDRYBAG directly at the number below.
CONTACTING MYLAUNDRYBAG
If You have any questions or concerns about this Policy or MYLAUNDRYBAG’s collection, use and disclosure of Your personal information, or to update Your information or to withdraw any consents that You have provided in the past (subject to reasonable notice, any legal requirements and similar exceptions) You may contact MYLAUNDRYBAG at any time as follows:
Customer Service Department
MYLAUNDRYBAG Inc.
416.862.2224
customerservice@mylaundrybag.com
REVISIONS TO POLICY
MYLAUNDRYBAG reserves the right to modify this Policy at any time by posting an amended Policy on the Web Site. It is Your responsibility to review this Policy regularly and You are deemed to be aware of such amendments. If significant material changes are made to the Policy, MYLAUNDRYBAG will use reasonable efforts to notify You of such changes on the Web Site and by such other means as MYLAUNDRYBAG determines is appropriate in the circumstances.
